Cloud Managed Service (CMS) also known as Managed Cloud Services is a critical service requirement that enterprises actively seek today. Mid-size firms to established companies, organizations across the globe are outsourcing their Cloud-based IT resource management to specialized CMS providers as it increases organizational competitiveness, allowing them to focus more on their core business functions instead.

What is Cloud Managed Services?

Cloud Managed Service (CMS) is a comprehensive suite of cloud services and resources provided by a cloud-skilled service provider to manage an organization’s in-house functionalities and IT infrastructure, by leveraging cloud technology. Cloud Managed Services are usually provided in collaboration with a 3rd party Managed Service Provider (MSP) via cloud platforms.

CMS include a variety of cloud services such as infrastructure management, network operations management, cloud asset management & monitoring, data backup & recovery, security & compliance, engineering & automation, and cloud consulting & migration services.

“The global cloud managed services market size was $46.50 Billion in 2019 and is projected to reach $129.26 Billion by 2027, at a CAGR of 13.8% in the forecast period.”


Why is Cloud Managed Services growing in demand?

With the global need for remote communication and collaboration, cloud adoption has gained a significant increase among enterprises across verticals, leading towards the need for reliable Cloud Managed Services. And the reason behind this exponential growth?

Externalizing cloud resources to CMS providers has proven to increase profitability, improve business scalability, and strengthen data & network security (to name a few), while also helping organizations to replace cloud functionalities that often attract iterative expenses, and fill up resource gaps and niche competency skills that are often highly in demand.

Benefits of Cloud Managed Services

Cloud Managed Services provide a range of benefits such as automating business-critical application workflows, reducing recurring expenses, increasing IT system efficiencies, and helping enterprises to achieve their business goals faster.

Especially for organizations running multi-tenant systems or hybrid clouds, cloud managed services can be highly beneficial, as it comes with 24/7 technical support and IT management & monitoring services, often with a flat fee. This way, organizations do not have to worry about lack of in-house skills or spiraling service costs.

That said, there is more to Cloud Managed Services than resource availability and reduced costs. Let’s look at the top 10 ways enterprises can reap the benefits of Cloud Managed Services:

1. Predict OpEx

A reliable network infrastructure with on-demand resources to scale/shrink as needed, priced in a ‘pay-as-you-go’ model are go-to reasons to opt for cloud managed services. With a CMS partnership, organizations can customize cloud resources on a need-basis, estimate budgets, and allocate upfront costs, avoiding alarming bills for unused resources.

2. Reduce infrastructure costs

Organizations can achieve better cloud cost management by leveraging the cloud infrastructure provided by the managed cloud service provider. CMS providers will set up and maintain your cloud infrastructure including cloud assets and hardware. This can save tons of expenses like infrastructure setup costs, maintenance & support, hiring staff and continuous network monitoring costs, to name a few.

3. Automate upgrades with compliance support

By default, CMS providers stay updated on all compliance and regulatory requirements as part of their business best practice. On the contrary, it is difficult for organizations (especially regulated industries like healthcare and finance) to keep following industry compliances on a daily basis.

For such organizations Cloud Managed Services can provide huge relief as the service provider will not only provide cloud consultation to upgrade infrastructure as demanded, but also set up auto-updates for security, compliance, and privacy regulations from time to time.

4. Minimize time-to-market

By outsourcing cloud management, organizations experience increased business agility by leveraging automation capabilities, high availability, application scalability, reduced costs, and continuous network support. CMS liberates organizational resources to focus on innovation and enables them to reach the market faster without getting stumped by resource limitations.

5. Strengthen cybersecurity & network security

Network infrastructure is the backbone of cloud-based businesses and CMS providers help safeguard it. When this infrastructure is susceptible to external threats it can break the entire business. Setting up, maintaining, and monitoring network infrastructure requires niche skills and vast experience, and CMS providers are equipped and experienced to handle such network and cybersecurity challenges. CMS providers also provide 24/7 cloud security services, network monitoring service and tech support to ensure your data, network and infrastructure stay protected 24/7/365 days.

6. Enable disaster recovery support

In the event of unexpected disasters, organizations with on-premise data centers pose a greater risk of losing data forever. With Cloud Managed Services, organizations can safely retrieve data without downtime as CMS providers have greater control on failovers, with automatic server replacements in case of unexpected hosting server failures.

7. Centralize control

Managing cloud infrastructure internally with in-house resources also means higher resource allocation, heavier investments on maintenance & monitoring, and bigger risks on data security and network management. By partnering with a CMS provider, enterprises can centralize all cloud management tasks in one place, view periodic performances, and avail guaranteed tech support with continuous asset monitoring & management.

8. Support global time zones

Most CMS providers offer 24/7 on-call options, tech support and weekend support (based on SLA (Service Level Agreements)) across global time zones, relieving enterprises from the fear of resource shortage or lack of expert support during critical times and wee hours.

9. Enable 24/7 monitoring

Managing cloud environment requires 24/7 monitoring & maintenance support. With an in-house cloud management team, it is unrealistic to expect critical resources to work 24/7. An experienced CMS provider will be able to provide continuous cloud monitoring, maintenance, and support service along with expert assistance, as and when required.

10. Be future ready

Cloud adoption is the first step towards future-proofing your business and partnering with a CMS provider can assure durability and reliability of business services along with cloud readiness. A good CMS provider with Cloud engineering & automation capabilities can provide AI-based security upgrades for your cloud network, infrastructure, storage, and computing for your entire organization, keeping your business future ready.

About SecureKloud’s Cloud Managed Service

With 400+ cloud projects in our portfolio, championed by 450+ cloud consultants, we have acquired significant knowledge providing end-to-end cloud managed services for different businesses, including highly regulated industries. Being a cloud-born company, SecureKloud has been providing Cloud Managed Services to global brands, including F500 companies for more than a decade now.

Service Credentials:

SecureKloud is a 3rd party Audited Next-Gen AWS MSP Partner, AWS Premier Partner, GCP Premier Partner and ISO 27001 certified for Information Security.